Frequently asked questions
What to know before starting a customised luggage project.
Final products, specifications, quantities, charges, testing and timing are confirmed only after PUEN reviews the project brief.
01What is the minimum order quantity for customised luggage?
Minimum quantities for customised luggage depend on whether the project uses an existing style or requires new development. Materials, colours, components, branding methods and production setup also affect the applicable MOQ. PUEN will confirm the practical minimum after reviewing the luggage specification.
02Can PUEN add our company logo to an existing luggage style?
PUEN can apply corporate branding to suitable existing luggage styles, subject to stock availability, shell or fabric material, artwork, branding position and order quantity. The recommended method is confirmed for the selected luggage product.
03Can PUEN develop a completely new luggage design?
PUEN can coordinate a completely new customised luggage design around the intended use, size, construction, materials, components, quantity, budget and timing. New moulds, specialised components or custom colours may affect feasibility, minimum quantities and development cost.
04What luggage sizes and materials are available?
PUEN can assess cabin, medium and check-in luggage sizes together with suitable hard-shell or soft-sided constructions. Material choices may include polycarbonate, ABS, polypropylene and selected textiles, subject to the product route, availability, specification and quantity.
05Are luggage samples available before production?
Luggage samples can be arranged before production. The appropriate route may involve an existing stock sample, a branded sample, a colour or component review, or a fully developed pre-production sample. PUEN will confirm the required sample process, cost and timing.
06How long does a customised luggage project take?
A customised luggage project timeline depends on whether an existing style is used, the level of component or mould development, artwork approval, sampling, testing requirements, quantity, production scheduling and delivery. PUEN will provide an estimated schedule after the specification is reviewed.
07What quality checks and tests are carried out for luggage?
PUEN coordinates relevant luggage quality checks according to the agreed specification and project scope. These may cover dimensions, shell or fabric finish, wheels, trolley system, handles, locks, zips, stitching, assembly, branding and packaging. Any specific testing requirement is agreed before production rather than assumed for every project.